Work for
Shorty

What you'll Do

Located in Pittsburgh, PA, you will report to the manager on duty.  You will:

• Genuinely connect and communicate with every Guest in your section and every guest that you interact with (even if they aren’t in your section)
• Effectively finesse the menu and communicate your vast knowledge and expertise about retro gaming, food, and bar menus with ease
• Go the ‘extra step’ to welcome Guests, and accommodate requests and suggestions
• Continuously ensure that every guest leaves satisfied and happy with their experience. In the event of a concern or conflict, you will immediately involve a Manager to positively resolve the situation
• Actively sell, manage, and maintain all retro gaming on offer
• Proactively assist Servers with table maintenance, running food, side duties, etc.
• Ensure that all Guests receive a remarkably consistent and positive experience
• Be knowledgeable regarding allergy policies and procedures to ensure that guests are not at risk of an allergic reaction
• Take the time to effectively learn and memorize new menu items and procedures
• Uphold an upbeat attitude – you are always ready to greet the next Guest when they walk through the door
• Work each shift with a safety mindset. Be proactive in regards front of the house and back of the house safety (food safety, potential hazards for employees or Guests)
• ‘Live’ our core values:  Sharing Hospitality, Honesty, Organization, Respect and Responsibility, Trust, You + Me = WE, and Standards

Who You Are

• You are a genuine, charming, vibrant and team-oriented individual
• You might have a minimum of 1 year front of house entertainment experience. We will consider the right person, with the right attitude who can back-up their abilities through previous work, or involvement in teams (school, work or sports)
• You pride yourself on your customer service skills, your ability to make people feel ‘at home’, your reliability and your ability to ‘keep up beat’ even during the busiest shifts
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations
• You are able to manage time effectively and prioritize tasks without skipping a beat
• You can easily and quickly become ‘a part of a team’ and you are a great communicator
• You might have future aspirations to be employed as Store Management or in our Behind the Brand team

What you'll Do

Located in Pittsburgh, PA, you will report to the Culinary Manager. You will:

• Lead the back of house team.Includes interviewing, coaching, disciplining, mentoring team appropriately
• Schedule time for training and maintenance while managing overall labor cost budget
• Place orders with suppliers as required to ensure adequate inventory is on hand at all times
• Check stock on hand and prep levels daily, ensuring high quality of food, as well as executing as per specifications
• Ensure timely delivery of high quality menu items, placing a strong emphasis on doing things right
• Schedule daily/weekly tasks to capable individuals
• Monitor all food safety and food handling activities for this location on an ongoing basis, ensuring standards are excellent and appropriate at all times
• ‘Live’ our core values:  Sharing Hospitality, Honesty, Organization, Respect & Responsibility, Trust, You + Me = We.

Who You Are

• You have proven Kitchen Manager, Sous Chef or Assistant Kitchen Manager experience in a fast-paced environment
• You smoothly sail through stressful moments and are able to create a positive employee experience
• You pride yourself on your ability to build a team’, build morale and create a positive team member experience
• You use your solution-focused approach in every situation and you never stop looking for ways to ‘make things better’ including self-awareness to reach a higher level of ‘personal best’
• You have a passion for food made from scratch, and blending flavors together
• You are a pro in effectively delivering and communicating messages to your team – whether positive or constructive
• You have the full spectrum of product knowledge and business savvy required to run the back of house
• You might have future aspirations to be a Culinary Manager or in our Behind the Brand team

What you'll Do

You will assist the GM in overseeing all activities of the venue team by providing support, guidance, and feedback. You place a strong emphasis on “doing things right.” Located in Pittsburgh, PA, you will:

• Manage the bars and floor while on shift – this includes ensuring all team members are living by our core values, assisting behind the bars or on the floor with foodrunning, busing, expo and table maintenance
• Assist the GM in developing sales across all revenue streams, managing labor costs and communicating our product / policy changes and training programs
• Compile schedules for various venue teams
• Work closely with all team members to ensure the venue is at a high level of performance with respect to food and beverage quality and Guest service
• Ensure orders, contracts and wastage costs are with within reason. Involves placing supply orders and managing systems to ensure that inventory levels are adequate, verifying invoices and submitting approved purchases for payment
• Schedule regular daily and/or weekly maintenance tasks. Involves arranging maintenance and repair of equipment as appropriate

Who You Are

• You have experience as an Assistant General Manager in a fast-paced, high volume entertainment environment
• You smoothly sail through stressful moments are able to create a positive atmosphere for your team and guests at all times
• You pride yourself on your ability to ‘build a team’, build venue morale and create a positive team member experience
• You use your solution-focused approach in every situation and you never stop looking for ways to ‘make things better’ (including self-reflection to reach a higher level of ‘personal best’)
• You are a pro in effectively delivering and communicating messages to your team –whether positive or constructive
• You have the full spectrum of product knowledge, financial experience, proficiency in Office Management programs and business savviness required to operate a F&B and entertainment venue
• You might have future aspirations to be employed as a General Manager / Area Operations Management or in our Behind the Brand team

What you'll Do

Located in Pittsburgh, PA, you will report to the General Manager.  You will:

• Work each shift with safety, integrity and well-being of all guests and crew as top priority. Be proactive in regards front of the house and back of the house safety (food safety, potential hazards for employees or Guests)
• Prevent losses and damage by de-escalation, informing people who violate policies / procedures, restraining trespassers
• Maintain organization’s stability and reputation by complying with legal requirements, such as inspecting guests identification to discern legal capacity and escorting rowdy guests from the venue
• Communicate effectively with every guest and report pressing security-related matters to local authorities and your line manager
• Ensure that all Guests receive a remarkably consistent and positive experience
• Be knowledgeable on basic security, patrolling and fire safety measures
• Uphold an upbeat and professional attitude – you are always ready to greet the next Guest when they walk through the door
•  ‘Live’ our core values:  Sharing Hospitality, Honesty, Organization, Respect and Responsibility, Trust, You + Me = WE, and Standards

Who You Are

• You are a genuine, charming, vibrant and team-oriented individual, you can stand on your feet for long periods of time and lift 50 lbs or more
• You might have a minimum of 1 year of security, bouncer, bar guard experience. We will consider the right person, with the right attitude who can back-up their abilities through previous work, or involvement in teams (school, work or sports)
• You pride yourself on your customer service skills, your ability to make people feel safe, your reliability and your ability to ‘keep upbeat’ even during the busiest shifts 
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations and are apt at conflict management
• You are physically agile and have great reflexes; experience in self defense and lifting are preferred
• You are a great communicator with crowd management, observational and conflict management skills and can be stern when needed
• You might have future aspirations to be employed as Store Management or in our Behind the Brand team

What you'll Do

You will assist the GM in overseeing all activities of the venue team by providing support, guidance and feedback. You place a strong emphasis on “doing things right.” Located in Pittsburgh, PA, you'll:

• Manage the bars and floor while on shift – this includes ensuring all team members are living by our core values, assisting behind the bars or on the floor with foodrunning, busing, expo and table maintenance
• Input invoices and do weekly inventory
• Maintain appropriate inventory levels of beverage products through pars, ordering and inventory; maintain and develop Vendor relationships
• Maintain all POS and draft display programming, update and implement menu items in conformity with the overall Bar Program as established by our Behind the Brand team
• Work closely with all team members to ensure the venue is at a high level of performance with respect to food and beverage quality and Guest service
• Ensure orders, contracts and wastage costs are with within reason. Involves placing supply orders and managing systems to ensure that inventory levels are adequate, verifying invoices and submitting approved purchases for payment
• Ensure cleanliness and functionality of all bars as well as scheduling regular daily and/or weekly maintenance tasks. Involves arranging maintenance and repair of equipment as appropriate
• Assist the GM in managing overall labour cost budget for the venue. Compiles schedules for various venue teams, and allocates time for training and maintenance tasks

Who You Are

• You have experience as a Bar Manager or Assistant General Manager in a fast-paced, high volume entertainment environment
• You smoothly sail through stressful moments are able to create a positive atmosphere for your team and guests at all times
• You pride yourself on your ability to ‘build a team’, build venue morale and create a positive team member experience
• You use your solution-focused approach in every situation and you never stop looking for ways to ‘make things better’ and are always seeking to reach a higher level of ‘personal best’
• You are a pro in effectively delivering and communicating messages to your team –whether positive or constructive
• You have the full spectrum of product knowledge, financial acumen, proficiency in office management and business savviness required to operate a F&B and entertainment venue
• You might have future aspirations to be employed as a General Manager/ Area Operations Management or in our Behind the Brand team

What you'll Do

As a Bartender, you are the face of our brand. Located in Pittsburgh, PA, you will report to the manager on duty. You will:

• Genuinely connect and communicate with all of our guests to ensure they receive a ‘remarkably consistent’ experience
• Effectively finesse the menu and communicate your vast knowledge and expertise about activities, food, and bar menus with ease
• Execute beverage production according to Shorty’s X specs and recipes
• Go the ‘extra step’ to accommodate Guest requests and suggestions
• Continuously ensure that every Guest leaves satisfied and happy with their experience and know when to connect them to a manager to help find solutions
• Proactively assist other bartenders / servers with bar or floor maintenance, running food or beverages, side duties, assisting to take payments, etc.
• Take the time to effectively learn and memorize new menu items and procedures
• Work each shift with a safety mindset. Be proactive in regards front of the house and back of the house safety (food safety, potential hazards for employees or Guests) and allergy policies
• ‘Live’ our core values:  Sharing Hospitality, Honesty, Organization, Respect & Responsibility, Trust, You + Me = We.

Who You Are

• You are a genuine, charming, vibrant, and team-oriented individual
•  You have a minimum of 1 year front of bartending or other relevant front of the house experience
• You pride yourself on your Guest service skills, your ability to make people feel ‘at home’, your reliability and your ability to ‘keep up beat’ even during the busiest shifts
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations
• You are able to manage time effectively and prioritize tasks without skipping a beat
• You can easily and quickly become ‘a part of a team’ and you are a great communicator
• You might have future aspirations to be employed as Store Management or in our Behind the Brand team

What you'll Do

Located in Pittsburgh, PA, you will report to the General Manager.You will:

• Lead the back of house team. Includes hiring, coaching, disciplining, mentoring team appropriately
• Schedule time for training and maintenance while managing overall labor cost budget
• Place orders with suppliers as required to ensure adequate inventory ison hand at all times
• Check stock on hand and prep levels daily, ensuring high quality of food, as well as executing as per specifications
• Ensure timely delivery of high quality menu items, placing a strong emphasis on doing things right
• Schedule daily/weekly tasks to capable individuals
• Assist in developing and enhancing the menu offering and all future culinary offerings while keeping within Brand Standards
• Monitor all food safety and food handling activities for this location on an ongoing basis, ensuring standards are excellent and appropriate at all times
• Be an active member of your location’s Titan Triangle (GM, KM, and Sales Manager) to deliver operational and Brand excellence
• Uphold an upbeat attitude – you are always ready to greet the next Guest when they walk through the door
• ‘Live’ our core values:  Sharing Hospitality, Honesty, Organization, Respect & Responsibility, Trust, You + Me = We.

Who You Are

• You have proven Culinary Manager experience in a fast paced environment
• You smoothly sail through stressful moments and are able to create a positive employee experience
• You pride yourself on your ability to build a team’, build morale and create a positive team member experience
• You use your solution-focused approach in every situation and you never stop looking for ways to ‘make things better’
• You are always seeking to reach a higher level of ‘personal best’ at all times
• You have a passion for food made from scratch, and blending flavors together
• You are a pro in effectively delivering and communicating messages to your team – whether positive or constructive
• You have the full spectrum of product knowledge and business savvy required to run the back of house
• You might have future aspirations to be employed in a Senior Management role or in our Behind the Brand team

What you'll Do

Located in Pittsburgh, PA, you will report to the GM (although this may vary from time to time). You will:

• Actively sell the venue for large group bookings of 20 people to full venue buy outs
• Drive the budgeted sales target to the venue’s fullest potential
• Strategize lead generation and build the venue’s client base
• Work with clients to maximize their spend with a range of Food and Beverage packages with a gaming component included
• Manage our event bookings on an industry booking platform in order to effectively execute event contracts, plan and schedule events without error, and project future sales
• Coordinate with the operations management team the nuances of event BEOs, and plan the execution of group events
• Assist in training key individuals as Event Leads
• Works with Marketing on venue curated events
• Be an active member of your venue’s Titan Triangle (GM, CM, and Event Sales Manager) to deliver operational and Brand excellence
• Lead the weekly Events Meeting to strategize upcoming events and debrief prior events.
• ‘Live’ our core values:  Sharing Hospitality, Honesty, Organization, Respect & Responsibility, Trust, You + Me = We.

Who You Are

• You have experience as an Event Sales Manager / Operations Manager in a fast-paced entertainment environment
• You are a focused individual who is a self starter that thrives in challenging goal settings
• You are experienced with sales targets and are very proficient with Office Management programs
• You have a broad professional network that you are actively engaging with
• You smoothly sail through stressful moments are able to create a positive atmosphere for your team and guests at all times
• You use your solution-focused approach in every situation and you never stop looking for ways to ‘make things better’
• You are always seeking to reach a higher level of ‘personal best’ at all times
• You are a pro in effectively delivering and communicating messages to your team – whether positive or constructive
• You have the full spectrum of product knowledge and business savvy required to operate a venue
• You might have future aspirations to be employed as Senior Management or in our Behind the Brand team

What you'll Do

Our Floor Assistants / Taco Runners assist our servers with table maintenance, running food, side duties, securing payment, etc. Located in Pittsburgh, PA, you will:

• Go the ‘extra step’ to accommodate guest requests and suggestions to ensure they receive a remarkably consistent and positive experience
• Genuinely care about and communicate with guests; including connecting them with a manager on duty should we need to find a solution to a conflict or problem
• Effectively finesse the menu,allergy policies and procedures and communicate your vast knowledge and expertise about activities, food, and bar menus with ease
• Work each shift with a safety mindset. Be proactive in regards front of the house and back of the house safety (food safety, potential hazards for employees or Guests)
• ‘Live’ our core values:  Sharing Hospitality, Honesty, Organization, Respect & Responsibility, Trust, You + Me = We.

Who You Are

• You are a genuine, charming, vibrant, and team-oriented individual who is good at managing time effectively
• You might have a minimum of 1 year front of house restaurant experience. We will consider the right person, with the right attitude who can back-up their abilities through previous work, or involvement in teams (school, work, or sports)
• You pride yourself on your customer service skills, your ability to make people feel ‘at home’, your reliability and your ability to ‘keep upbeat’ even during the busiest shifts
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations
• You can easily and quickly become‘a part of a team’ and you are a great communicator
• You might have future aspirations to be employed as Store Management or in our Behind the Brand team

What you'll Do

As the General Manager, you place a strong emphasis on “doing things right.” You oversee all activities of the venue team by offering your support, guidance, and feedback. Located in Pittsburgh, PA, you will report to the COO. You will:

• Work closely with all team members to ensure the venue is at a high level of performance with respect to food and beverage quality and Guest service
• Spearhead developing sales across all revenue streams and maintaining the growth of the business
• Ensure orders, contracts and wastage costs are with within reason by placing orders,managing inventory levels, verifying invoices, and submitting approved purchases for payment
• Schedule regular daily and/or weekly maintenance tasks and repairs needed
• Make any major decisions about scheduling, allocation of time for training and maintenance tasks to manage overall labor cost budget
• Manage people with a strong emphasis on communication through touch bases, performance evaluations and training sessions (i.e. product/policy, food production, product specs, quality control, ingredient handling and related procedures)
• Deliver operational and Brand excellence as an active member of your location’s Titan Triangle (GM, Culinary Manager, and Event Sales Manager)

Who You Are

• You have experience as a General Manager in a fast-paced, high volume entertainment environment
• You smoothly sail through stressful moments are able to create a positive atmosphere for your team and guests at all times
• You pride yourself on your ability to ‘build a team’, build morale and create a positive experience
• You use your solution-focused approach in every situation and you never stop looking for ways to ‘make things better’ - including self-reflection to achieve your ‘personal best’
• You are a pro in effectively delivering and communicating messages to your team –whether positive or constructive
• You have the full spectrum of product knowledge, financial prowess, Office Management, and business savviness required to operate a F&B and entertainment venue
• You might have future aspirations to be employed as Area Operations Management or in our Behind the Brand team

What you'll Do

You’ll work in our Food-Truck inspired container alongside our Kitchen Manager on Duty to promptly and efficiently fulfill orders according to bill flow and guest requests. Located in Pittsburgh, PA, you will:

• Be knowledgeable about menuitems, menu-changes and food preparation and allergy procedures
• Consistently prepare ingredients, garnishes, sauces, etc. to spec
• Run various pieces of kitchen equipment, time the steps in each dish and know the cooking requirements of each dish
• Quickly resolve complaints about food preparation or quality
• Control waste and to work to high efficiency with food ingredients
• Follow a ‘clean as you go’ mantra to ensure that the kitchen area is always clean, orderly, and re-stocked
• Work each shift with a safety mindset. Be proactive in regards to front of the house and back of the house safety (food safety, potential hazards for employees or Guests) 100% of the time
• ‘Live’ our core values:  Sharing Hospitality, Honesty, Organization, Respect & Responsibility, Trust, You + Me = We.

Who You Are

• You are a genuine and vibrant team player who is solution-focused and proactively resourceful
• You might have experience in the service / hospitality industry.  Previous back of house experience would be nice but isn’t required.  We will consider the right person, with the right attitude who can back-up their abilities through previous work, or involvement in teams (school, work, or sports)
• You pride yourself on your ability to learn new skills, your ability to work efficiently and effectively, your reliability and your ability to ‘keep your cool’ even during the busiest shifts
• You are able to manage time effectively and prioritize tasks without skipping a beat
• You are easily coachable and see feedback as an opportunity to keep improving your skills and abilities
• You are able to safely and repetitively lift 40 lbs (items weighted similar to a bag of potatoes)
• You are able to stand for long periods of time
• You might have future aspirations to be employed as Store Management or in our Behind the Brand team

What you'll Do

Located in Pittsburgh, PA, you will report to the General Manager. You will assist with most aspects of front of house restaurant management including:

• Manage the bars and floor while on shift – this includes ensuring all team members are living by our core values, assisting behind the bars or on the floor with food running, busing, expo and table maintenance
• Assist the GM in all operations - this includes cash flow management, payroll, talent acquisition, inventory, labor costs, cost of goods management, training, and scheduling
• Coach team members to ensure consistency of performance, food and beverage quality, adherence to drink and plating specs, and Guest service with an emphasis on “doing things right”
• Ensure that opening and closing checklists are completed up to established Brand standards
• Strive to enhance guest experiences at every opportunity with a focus on Guest satisfaction. Handle guest conflicts and concerns with tact and professionalism
• Work each shift with a safety mindset. Be proactive in regards to front of the house and back of the house safety (food safety, potential hazards for team members or Guests)
• ‘Live’ our core values:  Sharing Hospitality, Honesty, Organization, Respect & Responsibility, Trust, You + Me = We.

Who You Are

• You may have experience as a Manager in a fast-paced entertainment environment. Consideration towards people with the right attitude who have experience in a fast-paced restaurant environment
• You understand the day-to-day operations of a food / beverage and entertainment venue
• You pride yourself on your customer service skills, your ability to make people feel ‘at home’, your reliability and your ability to ‘keep upbeat’ even during the busiest shifts
• You smoothly sail through stressful moments, are able to create a positive atmosphere for the team and guests at all times
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations
• You are able to manage time effectively and prioritize tasks without skipping a beat
• You have future aspirations to be employed as Senior Management or in our Behind the Brand team

What you'll Do

As a server, you genuinely connect and communicate with all of our guests. Located in Pittsburgh, PA, you will report to the manager on duty. You will:

• Effectively finesse the menu and communicate your vast knowledge and expertise about activities, food, and bar menus with ease
• Go the ‘extra step’ to accommodate Guest requests and suggestions to ensure guests have a ‘remarkably consistent’ experience; know when to connect the guest with a manager to positively find solutions
• Proactively assist other servers with table maintenance, running food or beverages, side duties, assisting to take payments, etc.
• Take the time to effectively learn and memorize new menu items, procedures, and allergy policies
• Work each shift with a safety mindset. Be proactive in regards front of the house and back of the house safety (food safety, potential hazards for employees or Guests)
• ‘Live’ our core values:  Sharing Hospitality, Honesty, Organization, Respect & Responsibility, Trust, You + Me = We.

Who You Are

• You are a genuine, charming, vibrant, and team-oriented individual who can manage time effectively without skipping a beat
• You have a minimum of 1 year front of house restaurant experience.
• You pride yourself on your Guest service skills, your ability to make people feel ‘at home’, your reliability and your ability to ‘keep up beat’ even during the busiest shifts
• You are solution focused and resourceful – you think ‘on your feet’ effectively to find resolutions to situations
• You can easily and quickly become‘ a part of a team’ and you are a great communicator
• You might have future aspirations to be employed as Store Management or in our Behind the Brand team